3 Big Communication Mistakes Organizations are Making During the COVID-19 Crisis

Less Chaos. Less Noise., March 20, 2020.

This no-nonsense article about communication during a crisis will help you look at the big picture, think creatively about leadership, and provide the information people need.


COVID-19 communication strategy, examples, creative online activities, checklist for postponing and canceling activities, how to repurpose existing activities

Best For

leaders and communication teams during a crisis



Suggested Uses

  • Support your congregation in a time of crisis by creating an effective communication strategy based on recommendations in this article.
  • Avoid insensitive communication by reading this article with your team and adjusting your strategy accordingly.

About the Contributor
Kate White

Kate is the associate director for resources at the Center for Congregations. She manages educational resources and works to get the best resources into the hands of congregations.

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